Servestra Terms of Service

Effective Date: April 14, 2025

Welcome to Servestra! These Terms of Service (“Terms”) govern your use of Servestra’s services, including our website, SMS messaging, voice over IP (VoIP) services, and any related applications or features (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By using Servestra’s Services, you confirm that you are at least 18 years old (or the legal age in your jurisdiction) and have the authority to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

Servestra provides communication services, including SMS messaging, VoIP calling, and related features. We may update or modify the Services at any time without prior notice, and we reserve the right to discontinue any part of the Services.

3. SMS Messaging Consent

By signing up for SMS notifications, you agree to the following:

• Opt-in: You provide explicit consent to receive SMS messages from Servestra, which may include promotional offers, service updates, or account alerts. You confirm you are the owner of the phone number provided and are at least 16 years old (or the legal age in your jurisdiction).
• Message Frequency: Messages will be sent approximately 2-5 times per month, though frequency may vary.
• Costs: Message and data rates may apply, as determined by your mobile carrier.
• Opt-out: You may revoke consent at any time by replying “STOP” to any SMS message or using our opt-out page at [insert URL]. After opting out, you will receive a confirmation message and no further SMS messages unless you opt back in.
• Proof of Consent: Servestra maintains records of your opt-in consent to comply with applicable laws and regulations.

For more details, see our Privacy Policy.

4. User Responsibilities

You agree to:

• Provide accurate and complete information when registering or using our Services.
• Use the Services only for lawful purposes and in compliance with these Terms, applicable laws, and industry standards (e.g., CTIA Messaging Principles).
• Not send or facilitate prohibited content, including but not limited to spam, fraudulent messages, illegal content, or anything related to cannabis, hate speech, or harassment.
• Not use the Services to harm Servestra, its users, or third parties, including attempting to bypass security measures or reverse-engineer our systems.

5. Account and Security

• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Notify Servestra immediately at support@Servestra.com if you suspect unauthorized use of your account.
• Servestra is not liable for any loss or damage arising from your failure to secure your account.

6. Fees and Payment

• Some Services may require payment. Fees will be disclosed at the time of purchase.
• You agree to pay all applicable fees and taxes for your use of the Services.
• Servestra may modify pricing at any time, with notice provided via email or our website.
• All payments are non-refundable unless otherwise stated or required by law.

7. Termination

• By You: You may stop using the Services at any time and can delete your account by contacting support@Servestra.com.
• By Servestra: We may suspend or terminate your access to the Services if you violate these Terms, engage in prohibited activities, or for any other reason at our discretion.
• Upon termination, you must cease using the Services, and any outstanding fees remain due.

8. Intellectual Property

• All content, trademarks, and technology related to the Services are owned by Servestra or its licensors and are protected by intellectual property laws.
• You may not copy, modify, distribute, or create derivative works from our Services without prior written permission.

9. Prohibited Conduct

You agree not to:

• Use the Services to send unsolicited messages or violate anti-spam laws (e.g., TCPA, CAN-SPAM).
• Attempt to evade messaging filters or engage in “snowshoeing” (spreading messages across multiple numbers to avoid detection).
• Use purchased, rented, or third-party lists for messaging without verified consent.
• Interfere with or disrupt the Services, including through hacking or denial-of-service attacks.

10. Limitation of Liability

• As-Is Basis: The Services are provided “as is” without warranties of any kind, express or implied, including for merchantability, fitness for a particular purpose, or non-infringement.
• No Liability for Indirect Damages: To the fullest extent permitted by law, Servestra is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services, even if advised of the possibility of such damages.
• Cap on Liability: Servestra’s total liability for any claim related to the Services will not exceed the amount you paid for the Services in the 12 months prior to the claim.

11. Indemnification

You agree to indemnify and hold Servestra, its affiliates, officers, and employees harmless from any claims, losses, or damages (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

12. Governing Law and Dispute Resolution

• Governing Law: These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.
• Disputes: Any disputes arising from these Terms will be resolved through binding arbitration in Tennessee, under the rules of the American Arbitration Association. You waive the right to participate in class actions or class-wide arbitration.

13. Modifications to Terms

Servestra may update these Terms at any time. We will notify you of material changes via email or a notice on our website. Continued use of the Services after changes constitutes acceptance of the updated Terms.

14. Force Majeure

Servestra is not liable for delays or failures in performance due to events beyond our reasonable control, including natural disasters, network failures, or governmental actions.

15. Contact Information

For questions about these Terms or the Services, contact us at:
Email: support@Servestra.com
Phone: +16156966385

16. Miscellaneous

• Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and Servestra regarding the Services.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
• No Waiver: Servestra’s failure to enforce any right or provision does not waive that right or provision.
• Assignment: You may not assign these Terms without our consent. Servestra may assign these Terms at any time.

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Thank you for choosing Servestra. We’re committed to providing you with reliable and secure communication services.